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Continuous Improvement: What the DOJ Demands and Business Survival Requires

CONTINUOUS IMPROVEMENT: WHAT THE DOJ DEMANDS AND BUSINESS SURVIVAL REQUIRES

Cost Free
Presentation Length 1.0 hour

Recorded DateJanuary 14, 2022
CPE:Not available
(archived webinars do not offer CPE credits)
Subject AreaSpecialized Knowledge
Course LevelBasic
Course Description

Continuous improvement programs like Total Quality Management, Six Sigma, and Lean have for decades driven business survival and success. Now, the Department of Justice demands that companies incorporate continuous improvement into their ethics & compliance programs. And woe to businesses that don’t. This webinar covers the basics of continuous improvement with fun and practical examples:


  • What producing McDonald’s Quarter Pounders shows us about quality control

  • How a couple of sharp analysts spotted Bernie Madoff’s Ponzi scheme years before the scandal broke

  • Why Major League pitcher Roger Clemens can’t get into the Hall of Fame


Learning Objectives:


  • Identify and list process-control fundamentals

  • Practice applying process control to achieve continuous improvement

  • Give examples of continuous improvement to boost ethics & compliance

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PLEASE NOTE: ARCHIVED WEBINARS DO NOT QUALIFY FOR CPE
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A Harvard Law graduate, Robert has worked as a McKinsey & Company consultant, global-law-firm partner, private-equity Principal, and public-policy expert for Tony Blair Associates and The Organization for Economic Cooperation and Development. He has advised governments, international organizations, and Fortune Global 500 companies across North America, Europe, and Asia. Robert currently teaches at Olin Business School, Washington University in St. Louis, and serves Of Counsel with Greensfelder, Hemker & Gale, P.C. Robert is a member of the California, Illinois, and Missouri bars.

About Our Presenter

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Located in St. Louis, Zafft Associates provides consulting, leadership development, training services in ethics, compliance, governance, and crisis management.