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Free cpe webinars
Tax Compliance for Software and Saas Companies


Cost Free
Presentation Length 1.0 hour

Recorded DateNovember 30, 2020
CPE:Not available
(archived webinars do not offer CPE credits)
Subject AreaTaxes (Sales Tax)
Course LevelBasic
Series: Sales Tax
Course Description

How, when, where, and why software is taxed is the perfect storm of complexity and contradiction, making compliance nearly impossible to comprehend or master. No wonder that software and SaaS businesses often fail to give it proper attention, focusing instead on more top-of-mind priorities like accelerating growth and maximizing efficiency.

That mindset, however, is precisely how you can jeopardize your software company's growth trajectory. Sales tax compliance is no longer independent of growth and efficiency; it's necessary to achieve both. The tax landscape has shifted dramatically, and software companies need to up their game when it comes to tax compliance.

Here's the good news. When done right, sales tax compliance can propel and future-proof your business. In short, doing sales tax right isn't just an obligation or a way to avoid auditors, but a strategy for protecting growth. 

In this 60-minute webinar, you'll hear directly from software tax experts and learn:

  • How fast-growth software and SaaS companies incur tax risk

  • The complex nature of software taxability

  • How new nexus laws exacerbate tax complexity

  • Why manual tax management is inefficient, and automation is crucial


  • Why compliance matters

  • Nexus and software taxability challenges and considerations

  • Game plans for growth

  • How software can help itself

Learning Objectives:

  • Recognize the nine activities software companies engage in that trigger sales tax obligations

  • List state factors that impact taxability 

  • List pitfalls that can affect liabilities

Not logged

Carolynn is the founder and managing member of two firms: (1) Kranz & Associates, PLLC, a boutique law firm specializing in state and local tax consulting; and (2) Industry Sales Tax Solutions, LLC (“ISTS”), which offers a subscription database containing the sales and use taxability of software-related transactions, digital content and cloud services. The ISTS database is also licensed by Avalara and utilized to maintain content as part of their AvaTax platform. Carolynn specializes in state and local tax matters on a multi-state basis, particularly in the area of sales and use taxes. In addition to Carolynn’s sales and use tax expertise, she has significant experience in state and local income/franchise tax, as well as federal tax matters. Carolynn has over twenty years of experience in state and local taxation, coupled with over seven years of federal taxation experience. Before founding ISTS, Carolynn spent most of her career working in the state and local tax practice of Big Four public accounting firms. Carolynn has also held a management position in the Tax Department of an international pharmaceutical company with responsibilities involving federal and international tax matters, coupled with a primary focus on state and local taxation. Carolynn holds a law degree from Widener University School of Law and a Bachelor’s Degree in Management with a major in Accounting and a minor in Spanish from Widener University. Carolynn is a CPA, a member of the District of Columbia and Pennsylvania bars, and various professional organizations, including the ABA, AICPA, IPT, District of Columbia Bar Association, Pennsylvania Bar Association, and the Pennsylvania Institute of Certified Public Accountants. Carolynn is also a member of the advisory committee to Widener University’s Department of Taxation and Accounting, has served as a visiting professor at Widener University, and is an adjunct professor in Widener University’s Master of Taxation Program. She is also a member of the Advisory Board to NYU’s Annual Institute on State & Local Taxation. She is a member and officer to the board for the Streamlined Sales Tax Business Advisory Council. State Tax Notes recognized Carolynn in its monthly State Tax Spotlight, which regularly profiles a person or organization influential in the state and local tax world. In addition, Carolynn is a frequent speaker on multi-state sales and use tax matters for clients, businesses, and several professional organizations, including the ABA, COST, IPT, New York University, PICPA, and TEI. Carolynn has also authored a book published by LexisNexis - State Tax Guide to Digital Content and Cloud Services, 1st, 2nd, 3rd, 4th & 5th Editions; a chapter of IPT’s book on Sales and Use Taxation; numerous articles for LexisNexis’ Practitioner Insights; and has been published in State Tax Notes, BNA, and the Pennsylvania CPA Journal. Carolynn is also the discussion leader on the Cloud, Software, and Digital Tax Blog on

About Our Sponsor

Avalara helps businesses of all sizes achieve compliance with transactional taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions that are designed to be fast, accurate, and easy to use. We automate and simplify governmental compliance processes, including tax determination, exemption certificate management, and tax return preparation, filing, and remittance. Avalara’s Compliance Cloud™ platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world. Avalara offers more than 500 hundred pre-built connectors into leading accounting, ERP, ecommerce and other business applications making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns and other compliance documents.