Your company is responsible for collecting and remitting sales tax on behalf of your customers for all taxable sales in the United States. This can be a daunting task with over 12,000 taxing jurisdictions. Deciding which product or service is exempt, when to collect sales tax, and when to collect use tax is confusing and difficult. Processing returns to the right places at the right time is critical to be in full compliance with the state audit board.

In addition to shining some light on these challenges, we'll also quickly dive into an IBM WebSphere and Sterling Order Management demo environment to show how to completely automate the process.